Our Newsletter August 2016
Firstly, we would like to welcome our new residents to the Royal Care Home:
We wish you all a very happy stay with us.
The home has employed a new member of staff called Kyle Stoffard. Kyle has lots of valuable care home experience, which will help keep standards high throughout the home.
As I am sure you will have probably noticed we have been very busy!
We have now completed the decorating in the first lounge and are proud to say that the memory lane has gone down a treat with our residents. The photographs have helped bring lots of happy memories flooding back. We have also introduced a shop that comes around every week with a whole host of goodies from sweets to toiletries to birthday cards.
Our next venture is going to be improving our bathroom facilities. We intend over the next few weeks to convert the downstairs bathroom into a wet room. We hope that this will make bathing downstairs much easier for the residents.
As a home we feel it is very important for our residents to enjoy themselves at the home. We have therefore arranged for a party day at least once a month. The future dates are:
Friday Sept 16th
Friday Oct 7th
We would love for you to come in and enjoy these days with us.
Debbie, our new manager has helped to take us into the 21st century! All our care records and reports are now computerised. The next of kin (NOK) are welcome to ask a member of staff of staff to show them the new system. We want to make sure that NOK are happy with the care being provided and we want to work with you to make sure every resident gets the best care possible. NOK will therefore be asked to sign resident care plans. If there are any changes to the care plans you will be called and informed and asked to sign the change off.
Could we also ask any relative who has Lasting Power of Attorney or a Court of Protection over a resident to send in a copy of the documents as soon as possible.
Finally, Debbie would like to say a GREAT BIG THANK YOU for making her feel so welcome in the home. Debbie has an open door policy and welcomes relatives comments and ideas any time.
Debbie and the Team